Q:

Can I have the length longer than 20”?

A:

The longest length we sell on our website is 20”, if you prefer longer length, feel free to email us at service@betterlength.com, we can customize for you as well.



Q:

Can the curly hair be straightened as well? And if so can it also go back to curly when wetted again?

A:

Technically, YES, they can be straightened and also will go back to curly after washing. But we do not recommend, because this hair has been steamed processed to achieve these beautiful curls and extreme heat can cause loosening of the curl pattern we created.



Q:

Can the tape-ins be dyed? Would I dye them before install or afterwards?

A:

At this time, we do not offer additional color options or custom coloring services. You can bleach/dye them to match your hair color. If you choose the curly hair, pls keep in mind, just like natural hair, bleaching or coloring will potentially alter the curl pattern, we recommend you choose a tighter curl if you need to color the hair. Please be sure to deep condition extensions and use nourishing hair products whenever possible. We recommend that coloring be done by a professional/licensed colorist familiar with natural textures. We are not responsible for any damage of hair quality or texture as a result of color processing. We recommend you dye them before install.



Q:

Can you shampoo your hair with the tape-ins installed? (In other words, can a client receive shampoo maintenance or will the tape slip out?)

A:

Yes, you can shampoo your hair with the tape-ins. But pls make sure do not use oil contained products.



Q:

Why might someone want tape-in extensions?

A:

Tape ins are the best choice for thin/super fine natural hair. They're incredibly lightweight.



Q:

How many pieces do you need for a full head?

A:

One bundle our tape ins come in 40 pieces and we recommend 2 bundles (80 pieces) for full head.



Q:

How long tape ins can be stay in my hair?

A:

Between 6-7 weeks, we recommend you remove them from your head.



Q:

Are tape-in extensions reusable?

A:

Yes, you can add the new tape and put them right back in. The hair itself lasts long time if you take care of them.